Terms and Conditions – Oxinovas

Effective Date: March 5, 2025

Welcome to Oxinovas. These Terms and Conditions govern your use of our website and services, including the purchase of our organic hair care products. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our site.

1. General Use of the Website

  • This website is intended for users who are at least 18 years old.
  • You agree not to use our website for any illegal or unauthorized purposes.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Product Information & Availability

  • We strive to ensure that product descriptions, prices, and availability on Oxinovas are accurate. However, we do not guarantee that all information is free from errors.
  • Product images are for illustrative purposes only. Colors and packaging may vary.
  • We reserve the right to modify or discontinue any product without prior notice.

3. Pricing & Payment

  • All prices are listed in USD and are subject to change without notice.
  • Payments must be made in full before an order is processed and shipped.
  • We accept Visa, MasterCard, American Express, PayPal, and other secure online payment methods.
  • By placing an order, you confirm that you have the legal right to use the payment method provided.

4. Shipping & Delivery

  • Orders are processed within 1-2 business days and shipped using trusted carriers.
  • Estimated delivery times:
    • United States: 3-7 business days
    • International: 7-14 business days (varies by country)
  • Shipping costs are calculated at checkout based on weight and location.
  • We are not responsible for delivery delays caused by shipping carriers, customs, or force majeure events.

5. Returns & Refunds

  • Customers can request a return or refund within 30 days of purchase if the product is unused and in original packaging.
  • Damaged or incorrect items must be reported within 48 hours of delivery.
  • Refunds are processed within 5-10 business days after approval.
  • Full details can be found in our Refund and Return Policy.

6. Intellectual Property

  • All content on Oxinovas including text, images, graphics, and logos is the property of Oxinovas and is protected by copyright and trademark laws.
  • You may not use, reproduce, or distribute our content without prior written permission.

7. Limitation of Liability

  • Oxinovas is not responsible for:
    • Misuse or allergic reactions caused by our products.
    • Losses due to unauthorized use of your account.
    • Technical errors that may affect website availability.
  • Our liability is limited to the purchase price of the product.

8. Privacy Policy & Data Protection

  • Your personal data is collected, stored, and processed in accordance with our Privacy Policy.
  • We do not sell or share personal data with third parties except as required for order fulfillment or legal compliance.

9. Google AdSense Compliance

  • Our website adheres to Google AdSense policies, ensuring transparency, lawful business practices, and user protection.
  • Advertisements displayed on our site comply with ethical advertising guidelines.

10. Governing Law & Dispute Resolution

  • These Terms and Conditions are governed by the laws of the United States.
  • Any disputes shall be resolved through negotiation first. If unresolved, the matter will be handled in the courts of Alabama, USA.

11. Contact Information

For any questions or concerns regarding these Terms and Conditions, feel free to contact us:

📍 Address: 2209 Strother Street, Birmingham, Alabama, United States
📞 Phone: 205-567-0486
📧 Email: info@oxinovas.xyz
🌍 Website: Oxinovas

Thanks for choosing Oxinovas. We appreciate your trust in our organic hair care products! 🌿✨